![Royal London improve limits on income protection and their best kept secret](/wp-content/uploads/2020/03/Royal-London-Twitter-150x150.png)
The above and beyond award (advisers)
The criteria
Recognition of an adviser or adviser firm who can demonstrate a situation or actions where they have gone above and beyond in supporting their client and achieving an excellent consumer outcome.
winner
Covermybubble
![_BC_6390](/wp-content/uploads/2021/10/BC_6390-scaled.jpg)
Why they won
This winner comes from a small organisation, which despite limited resources has demonstrated exceptional commitment to supporting customers, especially where they have been faced with complex claims situations.