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Scottish Widows Showcase Page

Adviser Website – https://adviser.scottishwidows.co.uk/
Protection Sales – 0345 030 6577
Email  
For Life Cover claims 0800 056 5590 – Email 
For Critical and Terminal Illness Cover claims and for Premium Protection claims 0800 056 5589 – email

See Scottish Widows’ main showcase page here

Protection Guru has worked with Scottish Widows to create a concise objective analysis of their product range.

Scottish Widows in their own words

At Scottish Widows we’re here to support customers for the long term. Established in 1815, we paid our first claim in 1816.

We provide comprehensive cover with simplicity at its heart. To make it simpler to explain our comprehensive cover, we’ve grouped our conditions into 5 categories using our innovative body concept. This makes it easier for advisers to explain and means that clients can see at a glance what they are covered for.

Our research has shown that only 2% of the UK public believe between 91-100% of all claims are paid outThe reality is we paid out on over 98% of claims in 2019.

At Scottish Widows we focus on what matters most to you and your clients and do all we can to make the complex simple.

Key Benefits

Life Protection
Critical Illness
  • Excellent Mental Health Support
  • Good separation options on joint life policies
  • Wide range of Guaranteed Insurability Options
  • Excellent underwriting acceptance rates
  • Available as a lump sum or income (family income benefit)
  • Simple, clear and concise critical illness wordings
  • Broad critical illness coverage
  • Excellent Mental Health Support
  • Wide eligibility criteria for children
  • Available as a lump sum or income (family income benefit)

Transparent and inclusive approach to underwriting

Cover offered to 80% of cases without further underwriting

Scottish Widows endeavour to understand your client’s full circumstances, provide instant decisions and access to immediate cover to help give them peace of mind.

Read a case study from an underwriter on Scottish Widow’s underwriting philosophy

Transparent underwriting

To help advisers better understand their underwriting approach to the more commonly disclosed conditions, Scottish Widows provide an interactive underwriting guide. This document makes it easy to find Scottish Widows philosophy for different disclosures with useful guides on what information they will need, case studies and potential client outcomes.

Helping you manage client expectations

Scottish Widows “Underwriting Outcome Tool” enables advisers to understand the medical evidence that would be requested and the likely underwriting decision for life, critical illness and waiver of premium for 23 of the most common conditions. The underwriting decisions will be based on client’s age gender and smoker status.

Did you know…

Roll your mouse over or touch to see the details behind the stats

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95%

91%

9%

Supporting client’s wellbeing

Scottish Widows have partnered with Dr Mike Mosley to signpost the benefits of leading a healthy lifestyle to advisers and in turn their customers. There’s a series of guides and a 3 part Vodcast series with Dr Mike, Johnny Timpson and Senior Underwriter Helen Dick who cover the benefits of diet, exercise and sleep quality.

Scottish Widows Care

RedArc provides a support service that gives clients and their immediate family practical advice and emotional support to get them through difficult times.

All pre-existing illnesses are covered even if they have been excluded from the Scottish Widows policy and cover is available from the moment the policy goes on risk.

The service includes where possible a face-to-face second medical opinion service which provides a specialist report in the post as well as support for mental health through counselling sessions.

Clinic in a Pocket

Square health’s mobile app gives those taking a SW policy from 22 March 2021 free and unlimited access to GP Services via the Clinic in a Pocket™ app.

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Digital GP Services

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Specialist Referral

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Repeat Prescription

Price lock promise

To help clients where their application is delayed due to medical requirements or any other reason, Scottish Widows provide a price lock promise where the rates applied to their quote remain valid for up to 12 months once the fully completed application is received. 

This price lock promise is applicable even if the client passes a quarter birthday.

Claims Statistics 2019

Scottish Widows have a consistently high record of claims paid. This is highlighted in the tables below where percentage of claims paid for life protection has remained around 99% for the last 5 years and around 93% for critical illness.

Since January 2000 Scottish Widows has paid a total of £2.9 billion in claims, and helped more than 105,000 customers

Roll your mouse over or touch the different areas of the body below to find out what percentage of claims are paid:

]

Brain and neurological

18.1%

]

Cancer

63%

]

Heart & Arteries

14%

]

Organs

2%

]

Senses

1%

Key Features of Scottish Widows’ Mental Health Support

  • Can provide Cognitive Behavioural Therapy, Cognitive Analytical Therapy, Phobia Therapy, Trauma Focused Therapy and Eye Movement Desensitisation Reprograming
  • Can be offered Face to Face, via telephone, video conferencing or email
  • Covers the full cost of therapy
  • Is available to the life assured(s), their spouse/civil partner/partner, their children and the plan holder if different to the life assured(s)

Protection Guru has worked with Scottish Widows to create a concise objective analysis of their product range. Scottish Widows have had input to the design of this page and contributed to the cost of this construction maintenance, however Protection Guru have maintained editorial control over the content to ensure objectivity.

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