Lessons learnt from Consumer Duty implementation – Adviser views

1 Comment

1. 

   david berry on 26th October 2023 at 5:03 pm

   as a network adviser with Sesame what is said is 100% spot on however the biggest problem why advisers will not do protection is the system she talks about, not anything else
   With no proper suitability letter in place free format and compliance trying to get everyone on a simple format for consumer duty ( ie according to the FCA customers do not understand most of what is put on these letters and want simple bullet points
   Problem with Compliance they are not telling us we can fill the fact find with loads of notes and ci expert protection guru information
   So Advisers are scared of dealing with Protection, because compliance being compliance they are always going to jump on the least little omission
   So whose fault is that well you can judge where i am going here
   Any system needs to be set up from launch no excuses whatsoever time is money advice is crucial

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