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Adviser Support
Underwriting
Protection Guru has worked with The Exeter to create a concise objective analysis of their product range.
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POLICY OPTIONS
FLEXIBLE COVER
FIXED IP BENEFIT
HEALTHWISE
ADVISER RESOURCES
The Exeter in their own words
“As a proud mutual, we put our members and advisers at the heart of everything we do. Our purpose is to protect more people in a more uncertain world through award-winning products that are complemented by a commitment to delivering an exceptional experience.
Our multi award-winning proposition provides you with a range of products to meet your clients’ needs, including:
Income protection
Our Income First provides first-class income protection for a wide range of occupations, from office-based professionals to manual workers and skilled trades.
Find out more. (https://www.the-exeter.com/adviser/income-protection/)
Life insurance
Our Real Life product is suitable for more of your clients, from those with minimal pre-existing health conditions right through to those with serious or multiple medical conditions. Real Life is also available as part of our multi-benefit offering alongside our income protection product, Income First.
Find out more (https://www.the-exeter.com/adviser/life-insurance/)
Our protection portal
With our protection portal, you can get instant pre-sales underwriting decisions for most cases and quote and apply for income protection and life insurance. You can also offer your clients income protection and life insurance under one plan, with one monthly payment for your clients.
Added support through HealthWise
Our HealthWise app is free for members and their immediate family, giving convenient access to expert medical advice and treatments.
HealthWise is provided by Square Health.
Find out more. (https://www.the-exeter.com/adviser/member-benefits/)”
SUPPORTING CLIENTS FROM DIFFERENT OCCUPATIONS AND WITH DIFFERENT HEALTH CONDITIONS
FLEXIBILITY OF COVER
Deferred Periods
The Exeter offer a wide range of deferred periods including 1 day, 1 week, 1 month, 2 months, 3 months, 6 months, 12 months and any variation of this if a split deferred period is required.
Level or age-costed
Clients can choose between age costed guaranteed, age costed reviewable or level guaranteed premiums. Reviewable premiums are reviewed once the policy is three years old.
Benefit payment periods
The Exeter offer the choice of short-term benefit payment periods of 2 or 5 years, or a full term payment period paying out until the end of the plan, in order to provide options for all client budgets.
Sick Pay matching for nhs medics and teachers
Income First offers flexible waiting periods for NHS medical professionals and Teachers to complement their sick pay arrangements. This option is available where a waiting period of 52 weeks has been selected.
Employer change promise
Income First’s employer change promise means should your client change employment and their sick pay is restricted, The Exeter may be able to pay their benefit before their waiting period finishes.
Rental Increase Options
As well as the common guaranteed increase options, giving clients the ability to increase benefit levels without underwriting if their circumstances change, Income First also includes options for rental increases.
Fixed benefit option: PROVIDING MORE CERTAINTY OF BENEFIT
The fixed benefit option enables you to fix your full monthly benefit, up to a maximum of £7,500 per month, by providing financial evidence within 6 months of your policy start date. This provides valuable reassurance that if a client makes a claim, they’ll receive their fixed benefit even if their earnings have dropped in the previous 12 months.
How does it work?
The client has up to 6 months from the start of the policy to lock in 100% of their monthly benefit up to £7,500. They’ll need to provide earnings evidence, such as a P60 and payslips if they’re a PAYE employee or certified accounts and tax returns if they’re self-employed or a director.
Supporting clients & their immediate families
HealthWise is free for members and their immediate family, giving convenient access to expert medical advice and treatments.
Hover over the images below to find out more about the individual services:
Remote GP
Second medical opinion
Physiotherapy
Mental Health Support
Registered Dietitian consultations
Lifestyle & nutrition consultations
HEALTH MOT
REPEAT PRESCRIPTIONS
Healthwise Stats
Remote GP Appointments
Most common reasons for appointments:
- Musculoskeletal conditions
- Skin conditions
- Infections & respiratory illness
- Women’s health
- Digestive disorders
Mental Health Support
Most common reasons for appointments:
- Anxiety
- Depression
- Stress
- Bereavement
- Phobia
Physiotherapy support
Most common reasons for appointments:
- Back, neck or shoulder
- Hip, knee or ankle
- Elbow, wrist or hand
- Sprains or strains
Hear from the experts
TOOLS AND SUPPORT TO HELP INCOME PROTECTION CONVERSATIONS
To support you in your client conversations The Exeter’s Income First toolkit (https://www.the-exeter.com/adviser/income-protection/income-first-toolkit/) provides you with all the tools and resources you need to discuss income protection with your clients, including:
Click the sections below to learn more:
AREAS FOR IMPROVEMENT
- The minimum benefit guarantee on Income Protection plans is low at £1,000 per month and incurs additional costs
- Whilst The Exeter have recently provided access to nutrition services to income protection customers we would like to see more of the various elements of HealthWise offered to all customers especially within their life contracts which do not currently provide mental health support
- The Exeter will waive the deferred period if a client returns to work and becomes ill again with the same or linked condition within 6 months. Other insurers offer this for up to 12 months.
- We would like to see The Exeter add a death benefit and offer greater support to clients when diagnosed with a terminal illness.
Protection Guru has worked with The Exeter to create a concise objective analysis of their product range. The Exeter have had input to the design of this page and contributed to the cost of the construction and maintenance, however Protection Guru have maintained editorial control over the content to ensure objectivity.