Select Page

Zurich Critical Illness Showcase Page

Zurich Intermediary Website

Main showcase

Children’s Critical Illness showcase

Income Protection showcase

Protection Guru has worked with Zurich to create a concise objective analysis of their critical illness products.

CI OPTIONS

ADULT COVER

ENHANCED PAYMENTS

CHILD COVER

FRACTURE COVER

CLAIMS

Zurich in their own words

Zurich’s Personal Critical Illness options pay out a lump sum or regular amount to your client if they’re diagnosed with one of the conditions covered by their policy. We offer three different levels of critical illness cover – Critical Illness, Critical Illness Enhanced and Critical Illness Enhanced Plus – so you can craft different solutions to the meet the needs of each client.  Customers can also choose to add one of two levels of children’s cover, as well as additional tailored protection if they’re planning to add to their family in the future to Life Cover only or Critical Illness policies. Visit our children’s cover showcase page for further information on the options available.

Personal Protection

Options to suit different client needs

Core Cover

Where budget is a consideration, Zurich provide core critical illness which provides full cover for the conditions most commonly claimed on plus additional cover for carcinoma in situ of the breast and low grade prostate cancer. Zurich will pay the lower of 25% of the sum assured up to £25,000 for these two conditions.

Enhanced Cover

For clients that want a more comprehensive plan, Zurich Critical Illness Enhanced covers them for a wider range of full payment and additional payment conditions. Again, for additional payment conditions Zurich will pay the lower of 25% of the sum assured or £25,000.

Enhanced Plus Cover

For clients that want the same breadth of condition coverage as Critical Illness Enhanced but with higher pay out levels for all additional payment conditions and 16 life changing critical illnesses if diagnosed before age 55. Under this option Zurich will pay the lower of 50% of the sum assured or £50,000 for all additional payment conditions.

Childrens Cover

Zurich’s Personal Protection offers two levels of Children’s Cover (Children’s Cover and Children’s Enhanced Cover), as well as additional tailored protection for those planning to add to their family in the future (Pregnancy and Early Childhood Cover). You can select any amount of cover between £10,000 – £100,000.

MULTI-FRACTURE COVER

Zurich offer Multi-Fracture Cover as an optional add on at outset. This provides a lump sum of between £2,000 and £6,000 if the client suffers one of a number of specified fractures, has a specified dislocation or ruptures either their knee ligament or achilles tendon. Multiple pay-outs can be made in a policy year up to a combined maximum of £6,000.

ACCELERATED OR STANDALONE CRITICAL ILLNESS

Clients can select Accelerated cover (Life or Earlier CI), CI without any life cover at all, or as two separate benefits.

RENEWAL OPTION

If a renewal option is added to any of Zurich’s critical illness policies, the client is able to extend their cover for up to the same term (policy limits apply) when the normal term ends without further underwriting.

Enhanced payments for life changing conditions

Being diagnosed with a critical illness at any time will have a major impact on a client’s life. Living with a degenerative condition, especially if diagnosed at a young age could have a significantly bigger impact.

For this reason, client’s opting for Zurich’s Enhanced Plus cover have the peace of mind that were they to successfully claim for one of 16 life changing long-term conditions before the age of 55, Zurich will pay an additional amount over and above their main pay-out.

The enhanced additional payment of up to £200,000 or 100% of the current sum-assured (whichever is less), can be used to help the client better manage financially and make the necessary adjustments, following their diagnosis and successful claim.

 

Conditions covered

Blindness  – Brain injury – Deafness – Dementia including Alzheimer’s Disease – Heart failure – Kidney failure –  Liver failure – Loss of two hands or feet –  Loss of speech – Major organ transplant – Motor neurone disease – Neurodegenerative disorders not already covered – Paralysis of two limbs – Parkinson’s disease – Parkinson plus syndromes – Respiratory failure

Free cover during underwriting

Getting a policy in force can be delayed for a whole number of reasons, from medical evidence being requested, to client’s having to wait for a mortgage offer to complete. Until the policy is live, the client technically has no protection in place.

Zurich however are one of a small number of insurers to provide critical illness free cover whilst a client’s application is being considered, or their mortgage is awaiting completion. Clients are covered for up to 90 days in the event they’re diagnosed with a critical illness before their policy is in force.

  • Mortgage free cover of up to £350,000 (Applicable from the time of acceptance terms being issued & exchange of contracts)
  • Underwriting free cover of up to £500,000 (Applicable from the date of application submission where valid direct debit details have been provided)

Cover that can adapt to your client’s life

The things in a clients’ life that need protecting rarely remains constant. As such it is important that the cover they have in place can adapt to their changing needs whether that be starting a family, an increase in income or assets all the way through to children no longer being dependent. 

Zurich’s range of protection plans enable advisers to change the level of cover the client has online without the need of paper applications and as such ensure that the client always has suitable cover in place for their specific needs at any given time. 

Milestone Benefit

Zurich’s milestone benefits enable clients to increase their benefit or sum assured (within limits), without the need for medical underwriting, following one of a number of life events.

Add or remove benefits

Clients can add or remove children’s cover and can remove other benefits such as Multi-Fracture cover, Total Permanent Disability and Waiver of Premium.

*

Increase or decrease cover

Clients can make changes to their policy by increasing or decreasing their cover to adapt to changing needs. If cover is increased outside of a milestone benefit this will be subject to underwriting.

Making claiming on a plan less stressful

Claims Handlers

All claimants are allocated a specific claim handler to talk to that has received speacialist training on how to talk to claimants, training on medical conditions and training from a support group.

Notification

Zurich can be notified of a claim by email, post or telephone (no additional claim form required) and will let advisers know when a claim is being made on one of their clients’ policies.

Tracking

Zurich will send a summary of the details of the claim to the client and keep both the client and their adviser informed on the progress of the claim by text, email, post or phone depending on preference.

Critical Illness for Business PRotection

Zurich’s Business Protection retains the Core and Select approach to critical illness and as such offers different coverage to their personal critical illness plans.

As with their personal cover, clients are provided with the flexiblity to add and remove childrens cover and remove additional benefits (such as Total & Permanent Disability and Waiver of Premium) if no longer needed and reduce the level of critical illness cover during the term of the plan.

Core Cover

Where budget is a consideration, Zurich provide core critical illness which provides full cover for the conditions most commonly claimed on plus additional cover for carcinoma in situ of the breast and low grade prostate cancer. Zurich will pay the lower of 25% of the sum assured up to £25,000 for these two conditions.

Select Cover

For clients that want a more comprehensive plan, Zurich Critical Illness Select covers them for a wider range of full payment and additional payment conditions. Again, for additional payment conditions Zurich will pay the lower of 25% of the sum assured or £25,000.

Select cover also includes a benefit uplift resulting in higher payments if the client is diagnosed with one of 10 conditons before the age of 50.

Children's Benefit

Covers the same conditions as covered for the adult core cover and pays up to 50% of the total sum assured to a maximum of £25,000 if the child claims on a full payment condition. If the child claims on an additional payment conditions it will pay 25% of the total sum assured up to a maximum of £25,000. Children's benefit also provides a child death benefit of £5,000.

Enhanced Children's Benefit

Covers the same conditions as covered for the adult Select cover and pays up to 50% of the total sum assured to a maximum of £25,000 if the child claims on a full payment condition. If the child claims on an additional payment conditions it will pay 25% of the total sum assured up to a maximum of £25,000. Children's benefit also provides a child death benefit of £5,000. Zurich will also double the amount paid if the child is diagnosed with cancer (excluding less advanced cases) or treatment is required overseas for any condition.

Claim statistics & stories

Glenn’s Story
Glenn and his wife Janice run the Cherry Tree Home Bakery in Northern Ireland. In January 2019, during a routine check-up for the acid reflux, the doctors found something more serious, “Cancer”. Thankfully, Glenn had taken out a joint critical illness policy through Zurich with his mortgage 20 years ago to safeguard his family and the business. After his diagnosis, he was able to claim within days, it was accepted.

Emily’s Story
Emily was 43 years old and married with two children “made of fur”. She was diagnosed with cancer and fortunately doctors were able to remove it. This video explains how being able to claim on her Zurich critical illness plan enabled her to focus on her mental and physical health following her diagnosis and not worry about her finances. 

2022 Claim Statistics

Life Protection 
Critical Illness
Income Protection
Multi-Fracture
Percentage of claims paid
98%
91%
 –
Total value of claims paid
£230.1m
£80.77m
£6m
£1.4m

 

Areas for improvement

  • Do not currently offer as wide a range of value added services such as access to GP’s, Second Medical Opinions, Health Checks and Nutritional Support.

Protection Guru has worked with Zurich to create a concise objective analysis of their product range. Zurich have had input to the design of this page and contributed to the cost of the construction and maintenance, however Protection Guru have maintained editorial control over the content to ensure objectivity.

Leave a reply

Your email address will not be published. Required fields are marked *

We use cookies to track usage of our website using Google Analytics. Click here to opt-out.
Share This