Today Legal & General become the latest insurer to launch dedicated tools to help advisers looking to offer Income Protection products to renters. They have launched an adviser toolkit as part of the rental protection area in their website at https://www.legalandgeneral.com/adviser/protection/rental-protection/adviser-toolkit/
This follows on from the launch of the company’s Rental Protection Plan last year.
The toolkit comprises educational videos created with Move iQ and TV pundit Phil Spencer, infographics, webinars on the opportunity and how to participate, which are CII accredited as structured CPD, guides and sales aids and two calculators. Technical documentation and policy wordings are also provided.
Legal & General do stress these tools are the first generation of a service that they expect to evolve. This would be welcome as I can see several obvious steps that should be factored in to achieve a compliant process. It should also be possible to bring these together to create a more joined up customer journey. They are a good step in the right direction but would benefit from further development.
Renters are clearly just as vulnerable as homeowners in the event of loss of income, arguably more so as landlords are not subject to FCA regulation to protect vulnerable customers and may be far less forgiving in the short-term than a mortgage lender.
The more content and support that can be given to advisers to highlight the importance of renters taking income protection cover the better. Consequently, this tool kit is a welcome development.